Groomly Shipping Policy

 

 

Here's everything you need to know about how your Groomly order is processed and delivered.

 

⚙️ Order Processing

 

All orders are processed within 1–3 business days after payment is confirmed. Once your order is processed, it is prepared for shipment and handed over to our delivery partners. Please note that processing time is separate from shipping time.

 

🚚 Shipping Times

 

We currently ship to the United Kingdom with an estimated delivery time of 6–15 business days. Delivery times are estimates and not guaranteed. Delays may occasionally occur due to customs, carrier issues, weather conditions, or high demand periods.

 

💸 Shipping Costs

 

We offer free shipping on all orders. There are no additional shipping fees charged at checkout.

 

📍 Tracking Information

 

Once your order has been shipped, you will receive a confirmation email with your tracking details. Please allow 3–7 business days for tracking updates to appear after your order has been dispatched.

 

🌍 Customs and Imports

 

International shipments may be subject to customs inspections. We are not responsible for delays caused by customs authorities or any additional fees imposed by local customs regulations.

 

📝 Incorrect Address

 

Customers are responsible for providing accurate and complete shipping information at checkout. We are not responsible for orders lost or delayed due to incorrect or incomplete addresses provided by the customer.

 

📦 Lost or Delayed Orders

 

If your order has not arrived within the estimated timeframe, please contact us and we will do our best to assist you. We are not responsible for delays caused by factors beyond our control.

 

🔀 Multiple Shipments

 

Orders containing multiple items may be shipped separately and may arrive at different times. You will receive tracking information for each shipment.

 

❓ Need Help?

 

If you have any questions about your order or this Shipping Policy, please contact us at contact@groomlylife.shop. We will get back to you within 24 hours, or up to 48 hours on weekends.